About our Paid Plans

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Your membership plan once purchased will renew automatically until cancelled. To cancel your plan, head over to "My Subscriptions" from your Member Home page to manage your subscription. Payment is usually taken at the same time each month, for example, if you ordered your plan on the 3rd of the month, the plan will renew every 3rd of the month. If you cancel your plan once the payment has been taken for the next month, your payment will not be refunded with no exceptions.

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Prices are subjected to change as the platform develops without notice.

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What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below.

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Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes

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1. To provide our Users with ongoing customer assistance and technical support

2. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages

3. To help improve our services

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How do we store, use, share and disclose our site visitors' personal information?

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Our company is hosted on the WIX platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through WIX data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by WIX and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Use of Cookies

 

Our website may track personal information through the use of cookies to obtain personal information which is solely used for advertising purposes.

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How do we communicate with our site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

 

If you no longer wish to be contacted with advertisements about our upcoming courses and educational events which may interest you, please email us on info@hippocratix.net and we will remove your details from our database. 

 

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@hippocratix.net. 

 

 

The privacy notice was last updated on 21.7.19

 

 

How to contact us:

 

The Data Protection Officer ("DPO") helps ensure that Hippocratix comply with data protection law. Our DPO has responsibility for data protection compliance in respect of the companies set out above.

The DPO can be contacted by:

Email: info@hippocratix.net

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